customer care
Cummins, India's largest power solutions, and manufacturing company offer a well-knit network of Cummins service professionals for customer care. A wide experience and expertise support our customer satisfaction program.
Cummins offers a host of its services and value added packages & upgrades.... So that you can get more benefits from a single reliable source.
The unmatched Cummins customer support through our nationwide network of 5 Zonal, 6 Regional, 14 Area offices and 90 Dealers, offers each customer a unique service package, customized to his needs. These are mobile "Quick Serve",
- Annual Maintenance Contracts,
- Operation and Maintenance Contracts,
- Engine Health Checks
- Product Upgrade Kits, among others.
contracts with care
Look at some of the advantages that Cummins can offer in the form of various contracts;
Annual Maintenance Contracts,- Predictable maximum engine performance.
- Guaranteed Availability Definite restoration time in case of breakdown.
- Fixed cost of repairs/operation
- Covers against inventory obsolescence
- Reduced support logistics for equipment maintenance
various options
Cummins recognizes that your business needs are unique and need a tailor-made contract that suits you. You can choose from one of the service options customized to suit your specific needs:
Cummins intends to provide lifelong services for all engine families, with longest ever warranties at lowest cost.
Each offering has a varying focus and different option for customization
service contracts- Scheduled Service Engineer Visits
- Carry out scheduled maintenance, performance, checks
- Suggest improvement action.
- Guaranteed uptime and trouble-free performance.
- Optionally include maintenance spares and oil.
- Other parts to be procured extra.
- Price - Flat charges / annum.
service audits
- Health check with data logger/power monitor.
- Training for client staff.
- Identification of improvement areas.
- Conducted for industrial and multi-location customers.
- Price - Per audit basis.
o & m contracts
- Uptime support.
- Periodic health check.
- Oil and consumables.
- Preventive maintenance checks for DG sets.
- On-site training for staff.
- Option for overhauls. All maintenance and repair spares included.
- Skilled operators available optionally.
- Guarantees - DG sets availability, fixed costs.
- Price - Hours of Operation/ Unit Based Charges.
customized contracts
- Overhaul-Operate-Per use basis.
- Parts and consumables included.
- Guaranteed Genset uptime and trouble-free performance.
- Focused on reducing up front capital expenditures - staggered payment.
- For 1000 KVA & above.
- Plus standard features of O & M Contracts.
- Guarantees.
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Line 1: 099788 22622|line 2: 09978822722
telefax: 0281-2223714|24 hours: 99132 08080
email: spc@sealanddiesel.com |
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